Frequently Asked Questions
This Agreement was last modified on 1th January 2023
Shipping Information
What Shipping Methods Are Available?
Same-day or next-day delivery: This option is available in certain areas and allows for the fastest possible delivery of items.
It is important to note that the availability of shipping methods may vary depending on the retailer and the location of the recipient.
How Long Will it Take To Get My Package?
golatienda.com shipping service is fast, if you are inside the Netherlands, your package will arrive as fast as possible.
The “delivered today” service will make sure that you get your packages the same day in a time-lapse from 18:00 to 22:00 hours. For this, you need to order and pay the package before 14:00 hours, from Monday to Friday.
For the Evening delivery service, you will get your package the next business day between the 18:00 and 22:00 hours if you are inside the Netherlands.
How Do I Track My Order?
After you purchase all the things that you want from golatienda.com, the website will provide you with a golatienda.com order confirmation that contains the tracking number for your packages.
Once you got this tracking number, type it here on our platform, just go to the tracking bar and type all the digits in order. Then press the blue arrow button on the right side of the screen. It will display all the information available for your package.
In that way, in just seconds you will know exactly where your package is and how much time it will take to get it in your hands.
Do I Need A Account To Place Order?
Opening an account when ordering from golatienda has several benefits:
Faster checkout: By saving your shipping and billing information, you can complete your purchase more quickly and easily.
Order tracking: You can view the status of your orders and track package delivery.
Easier returns: With an account, you can initiate returns and exchanges more easily.
Personalized recommendations: golatienda uses your purchase history and browsing history to recommend products that you might be interested in.
Subscriptions: With an account, you can subscribe to items like household essentials, groceries, and more and get them delivered to you on a regular schedule.
Wishlist: You can save items you’re interested in buying for later and keep your shopping list organized.
Communication: golatienda can send you updates about your orders and other account-related information through email or the golatienda App.
How can I contact customer support?
“Thank you for visiting our website. We value your feedback and are dedicated to providing the best customer service possible. If you have any questions, concerns, or comments, please don’t hesitate to reach out to us. We’re here to help.
You can contact us through the following channels:
Email: contact@golatienda.com
Instagram: @golatienda
Facebook: @golatiend
Live Chat: Click on the chat icon located at the bottom right corner of our website, and one of our representatives will be happy to assist you.
We strive to respond to all inquiries within 24 hours. Thank you for choosing our company, and we look forward to hearing from you soon.
[GoLatienda]
Customer Support Team”